At TAASH Indian Restaurant and Bar (“TAASH”, “we”, “us”, or “our”), we value the trust you place in us when you visit our website, dine at our restaurant, or interact with us online. We are committed to protecting your privacy and safeguarding your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information and how you can access and update this information.

1. Introduction

TAASH has appointed a Privacy Officer responsible for ensuring our compliance with PIPEDA and related privacy laws. If you have questions or concerns about our privacy practices, please contact us through our contact form or email us at [email protected]

2. Identifying Purposes of Collection

We collect personal information to provide the best possible dining and online experience for our customers. The information we collect may include:

• Full Name
• Contact Details (email address, phone number, address)
• Reservation details
• Order history
• Payment details
• Birthday or special occasion details (if provided for celebrations or promotions)
• Feedback or reviews
• Newsletter subscriptions

We collect this information to:

• Process reservations and online orders
• Communicate with you regarding your order, booking, or inquiry
• Offer personalized dining experiences or promotions
• Send you special offers, event invitations, or marketing communications (with your consent)
• Improve our customer service and internal operations

Some information may be collected automatically when you visit our website (see section on Cookies below).

3. Consent

Providing your Personal Information is entirely your choice, and we respect your right to make that decision. However, please note that choosing not to share certain details may affect our ability to deliver specific products or services. We collect, use, and disclose Personal Information only with your knowledge and consent, unless otherwise required or permitted by law. We will never make your consent a condition for providing a product or service, unless the information is essential to fulfill your request.

4. Limiting Collection

We only collect personal information necessary to fulfill the purposes identified above. This may occur through our website, over the phone, in person, or via social media platforms.

5. Limiting Use, Disclosure and Retention

Your personal information will be used only for the purposes for which it was collected, unless you provide consent otherwise or if required by law.

We may share information with third-party service providers who help us operate our website, manage bookings, send emails, or process payments. These parties are bound by confidentiality agreements and are required to use your information only for the services they perform for us.

Your information is retained only as long as necessary to fulfill its purpose or as required by law.

6. Accuracy

We strive to ensure your personal information is accurate and up to date. You may request to review or update your information at any time by contacting us.

7. Safeguarding Customer Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include physical, administrative, and technological safeguards appropriate to the sensitivity of the information.

Sensitive data such as payment information is encrypted and processed through secure, PCI-compliant platforms.

8. Openness

This policy is available on our website and in our restaurant upon request. It outlines our privacy practices clearly and transparently.

9. Customer Access

You have the right to access your personal information held by us. Upon request, we will inform you of the existence, use, and disclosure of your data and allow you to verify or correct it, as appropriate.

10. Handling Customer Complaints and Suggestions

If you believe TAASH has not adhered to this policy or have any concerns about our data handling, please reach out to us. We take privacy concerns seriously and will respond in a timely manner.

Additional Information

Cookies and Web Tracking

Our website uses cookies and similar technologies to improve user experience and gather analytics. Cookies may store user preferences or session data to help us enhance your visit.

You can disable cookies in your browser settings; however, some website features may not function as intended without cookies.

Third-Party Links

Our website or communications may contain links to third-party websites. TAASH is not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing your information.

Changes to the Privacy Policy

TAASH reserves the right to modify this Privacy Policy at any time. Any material changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 [email protected]
🌐 [https://www.taash.ca]
📍549 Ontario St, St. Catharines, ON L2N 6T1, Canada